A “Cancellation” occurs when the Customer or Supplier voids an order for a withdrawal of funds from a Customer’s Card account or bank account before a sale is sent for deposit. DotWebIndia.com will not collect a deposit from the Customer and the previously authorized funds will be released at the Card issuing bank’s discretion.
After a sale is sent for deposit, any attempt to reimburse the cost of a Product to a Customer constitutes a Refund and shall be dealt with as set forth below. You may contact us regarding your purchase from DotWebIndia.com within 15 days of delivery for a full refund only in case of Webhosting Packages or purchase of Encoded / Licenced Pre-built Websites. Full Source Code Purchases and Installation Labour Charges are not eligible for Refund.
A return occurs when a Customer returns Physical Products previously purchased and Not to Downloadable Products Like Websites and Software which are delivered with source code through downloads and Refunds shall not apply in that case.
DotWebIndia.com will not reduce the amount of a Refund by the assessment of a “restocking fee” or any other charge (including shipping charges) for any Return that occurs in accordance with DotWebIndia.com’s Return Policy.
A refund is the actual reimbursement of the cost of a Product to a Customer(“Refund”). DotWebIndia.com accomplishes the Refund by reversing the amount previously charged to the Customer’s Card or account at the Card issuing bank and the appropriate amount is credited to the appropriate Card or account at the Card issuing bank of Customer.”
Note: Please take time and read the software product description. Before purchase, make sure that your server supports the software requirements. Refunds will not be given for reasons surrounding the user’s lack of knowledge of the software’s functionality, limitations, or restrictions, as we provided every opportunity to evaluate the software prior to purchase. If you have a question, please ask our staff before making your purchase. Complete source code(if mentioned) is shipped with the software, the digital nature of the product makes it non-returnable; therefore all sales are final. Refunds are NOT given for installation fees or other non-product labor costs. We are not responsible if the web scripts do not work on unfriendly hostings like godaddy. We suggest http://www.zeewebhosting.com hosting which is script friendly and easy to use.